People shouldn't have to lead boringly ordinary lives. VisionTags takes care of the mundane for you.
VisionTags is the collaborative brainchild of a small group of friends, born from a vision to bring the quirkiest, the most beautiful, and the most practical to our customers all from the comfort of their homes.
Through VisionTags, we aim to enrich lives across the globe both aesthetically and functionally, making it easy for people to have access to out of the ordinary items that are hard to find. Like you, our items are far from boring and ordinary.
The word "vision" denotes a concept, thought, or object formed by the imagination. The fantastical and the whimsical are brought to life and then distributed and "tagged" so everything is easy to get your hands on. That's VisionTags.
If you need help with anything, please let us know. We are available for assistance via email at email@example.com.
Due to the high volume of orders we are receiving, your shipment may take longer than usual. Rest assured, we are working hard to get everything out ASAP. We might take 2 - 10 working days to process the orders.
USA Standard Secured Shipping & Insurance takes 15 - 25 Working Day for delivery not including handling time (IF YOUR ITEM IS IN STOCK)
CANADA , AUSTRALIA & New Zealand Standard Secured Shipping & Insurance takes 15 - 25 Working Day for delivery not including handling time (IF YOUR ITEM IS IN STOCK)
U.K & EU Standard Secured Shipping & Insurance takes 15 - 25 Working Day for delivery not including handling time (IF YOUR ITEM IS IN STOCK)
Others Countries Standard Secured Shipping & Insurance takes 20 - 35 Working Day for delivery not including handling time (IF YOUR ITEM IS IN STOCK)
** except Saturdays, Sunday and holidays **Some product might shipped out separately and arrive on difference time because we have warehouse from difference location. ** **Check the product page for delivery time frame of the product. **
Please email us at firstname.lastname@example.org, if you require tracking number.
Due to the high volume of orders we are receiving, your shipment may take longer than usual. Rest assured, we are working hard to get everything out ASAP. We know it may be frustrating to wait longer than expected for your order, but the one thing we don’t want to do is sacrifice the quality of our products. Thanks for understanding.
Most times this is because our customers have accidentally entered the wrong email. Throughout the process we send 3-4 emails, including an order conformation, a fulfillment notice, and a shipping notice.
If you believe you may have entered your email wrong please contact us and we will fix it for you.
Kindly note that we are not responsible for any lost, stolen or undelivered packages. Once the package is already assigned to your local post office for dispatch we no longer have any physical control of the product and post office will be the new entity responsible for the delivery.
In an event of mail carrier failure, Please contact your local carrier directly with any concerns or questions.
Once your order has been submitted, please send us a message via email (email@example.com) for any correction to the address you provided. Correction requests after 48 hours will not be entertained and may result to undelivered packages. Any packages returned due to a wrong or incorrect address will be reshipped at the cost of the purchaser.
Quick! Take a glance or two and double check your address is right. Though we check all orders very carefully before shipping, we cannot be responsible for incorrect information like credit card entries or addresses.
Please review your order carefully before submitting your order.
We offer a 100% Satisfaction Guarantee within 10 calendar days after you receive your items - Which means we will refund your money if you are for any reason not satisfied with your order within 10 calendar days after you receive your items. We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer.
In the unlikely event that your order hasn't arrived within 3-5 weeks (due to lost mail, etc.) please contact us and we will issue a refund or resend your order. Refunds & returns will not be processed after 10 calendar days. Thanks for understanding!
If you need to cancel your order, please email us within 48 hours of placing your order and we will be happy to make cancellation.If your order has already been shipped we will not be able to cancel it.
Please email us at firstname.lastname@example.org for changes request.
Every refund request will be investigated by our fulfillment department and it will take 2 - 3 working days to process due to high volume of orders. We will apply the refund to the original method of payment within the next 48 hours if you are eligible. Crediting to your account could take up to 7 working days depending on your bank.
We reserve the right to refuse a refund if it has been over 10 days since product was delivered or there’s evidence that the damage is due to regular use or in any way caused by the customer.